FAQ
Frequently Asked Questions
Everything you need to know about our cleaning services.
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❓ Booking
Booking is easy! Contact us via WhatsApp, fill in our enquiry form, or call us. We will discuss your needs, provide a quote, and schedule a convenient time.
We recommend 48 hours for standard cleans and 1 week for deep or end of tenancy services. We always try to accommodate last-minute requests.
Yes — we ask for 24 hours notice. Cancellations within 24 hours may incur a small fee. Contact us via WhatsApp or phone to make changes.
❓ Pricing
Pricing depends on service type, property size, and requirements. Domestic from £45, end of tenancy from £120, oven cleaning from £55. Contact us for an accurate quote!
Regular domestic cleaning is hourly with a minimum. Specialist services have fixed rates based on scope. We always agree the price before starting.
Absolutely not. The price we quote is the price you pay. If additional work is needed, we discuss and agree any changes before proceeding.
❓ Our Services
Yes! Our teams arrive fully equipped with professional-grade, eco-friendly products. If you have preferences due to allergies, let us know.
Absolutely. We use eco-friendly, non-toxic products safe for households with children, pets, and allergy sufferers.
Yes — all staff are fully insured, professionally trained, and DBS background-checked. We also carry public liability insurance.
❓ Aftercare
Contact us within 24 hours and we will return to address any issues at no extra cost. We stand behind our 100% satisfaction guarantee.
Yes! Flexible recurring schedules — weekly, fortnightly, or monthly. No long-term contracts, adjust or cancel with 24 hours notice.
Still Have Questions?
Chat with us directly on WhatsApp or send us an enquiry.